Help
- Explore Community
- Get started
- Ask the Community
- Contact Support
Login / Register
APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Showonly | Search instead for
Did you mean:
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Top Experts
User | Count |
---|---|
BillP | 2130 |
voidstar_apc | 83 |
Techie_apc | 83 |
View All
Invite a Colleague
Found this content useful? Share it with a Colleague!
Invite a Colleague
Back to APC UPS for Home and Office Forum
faristocrat
Cadet
Posted: yesterday . Last Modified: yesterday
0Likes
1
37
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: yesterday . Last Modified: yesterday
APC BX750MI not working after a long outage
Hi everyone, would be grateful for your advice,
I've been using a newAPC BX750MI since last November and everything was fine so far.
Unfortunately, yesterday a sudden and long power outage occured at home while I was away.
However, when the power was restored the next morning, my APC would not start.
Once it is plugged, it starts making long beeps every 4 seconds (not 4 beeps every 30 seconds, but makes about 10 long beeps per 30 seconds throught short even time intervals) and flashes green (makes a long green flash as long as the beep). Please see the video attached.
According to the manual long beeps every 4 seconds indicate over-temperature, however, the UPS has been turned off for the whole night and I unplugged all the devices to facilitate charging. What is more, in case of over-temperature no flashing should occur.
Any idea what the problem might be?
Attachments
Labels
- Labels:
Link copied. Please paste this link to share this article on your social media post.
- All forum topics
- Previous Topic
- Next Topic
Reply 1
Teken
Captain
Posted: yesterday
0Likes
33
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Link copied. Please paste this link to share this article on your social media post.
Posted: yesterday
Install APC Power Chute Personal Edition (PCPE) software on a computer system. Once installed connect the UPS to the computer via the USB cable.
Call out what the active faults / errors are declared by the system. The unit is still under APC Warranty as such I would encourage you to submit a service request with APC Technical Support.
You’ll need the purchase receipt, UPS Serial number for the unit. Let us know how everything turns out with the RMA process and what they did to resolve the issue. 👍
Link copied. Please paste this link to share this article on your social media post.
To The Top!
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
Register today for FREE
Register Now
Already have an account? Login
Privacy Notice Change your Cookie Settings © 2024 Schneider Electric, Inc
Register today for FREE
Register NowAlready have an account?Login
") $(".repyLoginIntercept").fadeIn(); }); var link='/plugins/custom/schneider/schneider_openidconnectsso/sso_login_redirect?referer=https%3A%2F%2Fcommunity.se.com%2Ft5%2FAPC-UPS-for-Home-and-Office-Forum%2FAPC-BX750MI-not-working-after-a-long-outage%2Ftd-p%2F474035'; $(".lia-component-message-view-widget-quick-reply-button .lia-button-secondary,.kudoButtonWrapper").attr('href',link); } $(document).on("click",".closeIconHolder,.closeModal", function(){ $(".repyLoginIntercept").fadeOut(); }) if(page_name=="focusEditPages"){ $('.lia-form-subject-input').focus(); $('#token-input-lia-products').prop('disabled',true); $('#token-input-lia-products').addClass('disabled-input'); $('.lia-content.lia-token-input-dropdown.lia-products-items-list').addClass('focus-remove'); } else if (page_name=="focusReplyPages"){ tinyMCE.get("tinyMceEditor").focus(); $('#token-input-lia-products').prop('disabled',true); $('#token-input-lia-products').addClass('disabled-input'); $('.lia-content.lia-token-input-dropdown.lia-products-items-list').addClass('focus-remove'); } $('.lia-token-input-list.lia-products-field-token-list').click(function(){ $('#token-input-lia-products').prop('disabled',false); $('.lia-content.lia-token-input-dropdown.lia-products-items-list').removeClass('focus-remove'); }); }); })(LITHIUM.jQuery); (function($) { $(document).ready(function(){ var wordsToAvoidTranslations=["Exchange","Ecostruxure IT","EcoStruxure IT","ecostruxure IT","EcoStruxure","Ecostruxure","ecoStruxure","ecostruxure","exchange","SEE Electrical Building+"]; $.each(wordsToAvoidTranslations,function(index,value){ $(".lia-search-filter-bread-crumb-link:contains("+value+"),.subscription a:contains("+value+"), .subscription .subscription-thread a:contains("+value+"),.board-info a:contains("+value+"),.lia-breadcrumb-node a:contains("+value+"),.lia-breadcrumb-node span:contains("+value+"),.message-subject-board a:contains("+value+"),.lia-component-forums-widget-community-node-tree-item:contains("+value+"),.lia-message-board-link:contains("+value+"),.label a:contains("+value+"),.lia-node-metadata:contains("+value+"),.lia-common-dropdown-toggle-link:contains("+value+"),.lia-user-rank span a:contains("+value+"),.label-link:contains("+value+"),span.label:contains("+value+"),.lia-component-common-widget-page-title span:contains("+value+"),.lia-node-search-results-block .lia-node-board-count:contains("+value+")").each(function(){var a=$(this).text().replace(value,''+value+'');$(this).html(a)}); }); $( ".lia-user-name-link,.authors a, .messageauthorusername a, a.lia-user-name-link, .js-latest-post-by-from a, .user-online-list li a, a.UserAvatar,.customUsersOnline a, #authors a,.author-name,.lia-form-recipient-scopes-entry .lia-token-input-list, .lia-product-card-title,.lia-product-card-manufacturer,.lia-product-title,.lia-product-manufacturer ,.lia-products-top-associated-container,.lia-users-profile-card-login,.lia-quilt-row-profile-card" ).attr( 'translate','no' ); }); $(document).on('click','.language-option',function(){ $( ".lia-user-name-link,.authors a, .messageauthorusername a, a.lia-user-name-link, .js-latest-post-by-from a, .user-online-list li a, a.UserAvatar,.customUsersOnline a, #authors a,.author-name,.lia-form-recipient-scopes-entry .lia-token-input-list, .lia-product-card-title,.lia-product-card-manufacturer,.lia-product-title,.lia-product-manufacturer" ).attr( 'translate','no' ); }); })(LITHIUM.jQuery); (function($) { const queryString = window.location.search; if(queryString.includes('GDN') || queryString.includes('electrical_engineering_portal')){ }else{ loginLink='/plugins/custom/schneider/schneider_openidconnectsso/sso_login_redirect?referer=https%3A%2F%2Fcommunity.se.com%2Ft5%2FAPC-UPS-for-Home-and-Office-Forum%2FAPC-BX750MI-not-working-after-a-long-outage%2Ftd-p%2F474035%3FhiddenContent'; var referer = document.referrer; const url = referer? new URL(document.referrer) : ''; const arr =['www.google.com','www.bing.com','duckduckgo.com','in.search.yahoo.com','www.qwant.com','www.ecosia.org','search.brave.com','www.startpage.com','yandex.com','www.baidu.com','presearch.com','www.mobilesearchers.com','']; $(document).on('click','.closeIconHolder.guestInteraction',function() { const item = { value: 1, expiry: new Date().getTime() + 86400000, } localStorage.setItem('urlcounts', JSON.stringify(item)); window.dataLayer.push({ "event": "communityInteraction", "interactionCategory": "login", "interactionType": "ContinueAsGuest" }) }); function getWithExpiry(key) { const itemStr = localStorage.getItem(key) if (!itemStr) { return null } const item = JSON.parse(itemStr) const now = new Date() if (now.getTime() > item.expiry) { localStorage.removeItem(key) return null } return item.value } let isIncludedInArr = arr.includes(url.host); let isReferrerIncluded = arr.includes(referer); let urlCountsExpired = getWithExpiry("urlcounts") === null; let isReferEmail = document.URL.includes('referrer=email'); function showPopup(message, text, loginLink, includeGuestContent) { let loginText = isReferEmail ? "Login" : "LOGIN / Register"; let tooltipHtml = isReferEmail ? "" : "Why logging in?
- You enable the complete set of features available, such as posting, sharing, subscribing, private messaging and more.
- You unlock the access to the whole content that Schneider Electric Community has to offer, including the gated items and the special events.
And it’s free of charge!!!
"+loginText+"
" + tooltipHtml + (includeGuestContent ? "OR
Continue as a guest
" : "")); $(".repyLoginIntercept").fadeIn(); } if ((isIncludedInArr && urlCountsExpired) || (isReferrerIncluded && urlCountsExpired)) { showPopup("Welcome to Schneider Electric Community.", "You have two options to continue your visit.", loginLink, true); } if (isReferEmail) { console.log("khorosEmailNotify", "https://community.se.com/t5/APC-UPS-for-Home-and-Office-Forum/APC-BX750MI-not-working-after-a-long-outage/td-p/474035") loginLink='/plugins/custom/schneider/schneider_openidconnectsso/sso_login_redirect?referer=https%3A%2F%2Fcommunity.se.com%2Ft5%2FAPC-UPS-for-Home-and-Office-Forum%2FAPC-BX750MI-not-working-after-a-long-outage%2Ftd-p%2F474035'; loginLink = loginLink.includes('?referrer=email') || loginLink.includes('%3Freferrer=email') || loginLink.includes('%3Freferrer%3Demail') ? loginLink : loginLink + '?referrer=email'; showPopup("Welcome to Schneider Electric Community.", "Welcome back!Since you already have a Schneider Electric account and you are registered in Schneider Electric Community, we kindly request that you sign in so to enable the complete set of features available, such as posting, sharing, subscribing, private messaging and more.", loginLink, false); // Interceptor Shown window.dataLayer.push({ event: "communityInteraction", interactionCategory: "login", interactionType: "emailReferrerInterceptor" }); // Login clicked: Sending two events $(".referEmail").live("click", function() { window.dataLayer.push({ event: "communityInteraction", interactionCategory: "login", interactionType: "emailReferrerLogin" }); window.dataLayer.push({ event: "communityInteraction", interactionCategory: "login", interactionType: "interceptorLogin" }); }); } if($('.popup-service-login').children().hasClass('tooltip')){ $(".popup-service-login").addClass("intercept"); } } })(LITHIUM.jQuery); (function($) { sessionStorage.removeItem("se.exchange.user"); })(LITHIUM.jQuery);LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://community.se.com/t5/forums/v5/forumtopicpage.liabase.basebody.partialrenderproxy:partialrenderproxyrelay?t:ac=board-id/home-office-forum/thread-id/27976","ajaxErrorEventName":"LITHIUM:ajaxError","token":"oSbgQva1PkyvaVY9Sr6bfabUFeDNPRDhWh3EBMN9AMU."});LITHIUM.Auth.API_URL = "/t5/util/authcheckpage";LITHIUM.Auth.LOGIN_URL_TMPL = "/plugins/custom/schneider/schneider_openidconnectsso/sso_login_redirect?referer=https%3A%2F%2FREPLACE_TEXT";LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive";LITHIUM.Auth.KEEP_ALIVE_TIME = 300000;LITHIUM.Auth.CHECK_SESSION_TOKEN = 'gMxVCx-fpjYN8_RpjTy1bnnRj_J2Ht3XjlOVuZGM2bo.';LITHIUM.AjaxSupport.useTickets = false;LITHIUM.Cache.CustomEvent.set([{"elementId":"link_13","stopTriggerEvent":false,"fireEvent":"LITHIUM:labelSelected","triggerEvent":"click","eventContext":{"uid":1731,"selectedLabel":"back-ups & surge protectors","title":"Back-UPS & Surge Protectors"}},{"elementId":"link_14","stopTriggerEvent":false,"fireEvent":"LITHIUM:labelSelected","triggerEvent":"click","eventContext":{"uid":1477,"selectedLabel":"home & office - ups & software","title":"Home & Office - UPS & Software"}}]);LITHIUM.Form.focusFieldByRules([{"id":"tinyMceEditor_7b502cd1db29a7","priority":"optional"},{"id":"parentMessageRef_7b502cd1db29a7","priority":"optional"},{"id":"containerId_7b502cd1db29a7","priority":"optional"},{"id":"mediaSnippetUrl_7b502cd1db29a7","priority":"optional"},{"id":"products_7b502cd1db29a7","priority":"optional"}]);LITHIUM.Loader.runJsAttached();// -->